Manager of Instructional Design (REMOTE)

ABOUT US

CollegeSpring is a nonprofit organization that equips schools and teachers with the tools to help students confidently prepare for the SAT, TSIA2 and ACT. These tests are a critical part of college admissions, and every student deserves a chance to prepare. Yet test prep courses and private tutoring are often costly or hard to access. Our programs reduce this inequity by bringing high quality test preparation into schools. We build Test Confidence™ by training, supporting, and providing ongoing coaching to teachers at our partner schools to deliver the CollegeSpring curriculum to their students. Since 2008, CollegeSpring has helped provide school-day test prep to over 40,000 students across the country and we have an ambitious goal to serve 62,000 more from FY23-FY25.  

ABOUT THE ROLE

This role is a member of the instructional design team responsible for product development, quality assurance, design of user experience, and building organizational expertise in all CS products and tests.  The Manager of Instructional Design is responsible for participating in all aspects of instructional design and will also support tracking the team’s progress to the larger project plan, identifying risks and finding solutions to address them, working collaboratively across functions to inform the product roadmap, and managing external contractors for product development efforts.

CollegeSpring Course Design

  • Develop scope and sequence for all products using research, best practices, and engaging in product development focus groups
  • Create and manage a plan for assigned areas of content development including writing original content and/or managing contractractors to complete it in accordance with established timeline and quality standards 
  • Oversees content and testing development contractors to ensure deliverables are being met on time, on budget, and in alignment with our program quality standards. Responsible for keeping a steady pipeline of content contractors engaged, working across the instructional design team to understand resource needs and secure contractors to support during sprints, and drafting scope of work and deadlines for the contractors that meet the overarching project plan.
  • Manage testing and reporting for each product including end-to-end design, organizational training, handoff to Partner Success Team (PST), and soliciting ongoing feedback to inform the product roadmap
  • Conduct market research to inform product design, including website research, meeting with schools and other organizations to gather insights, conducting focus groups, and solicit feedback from cross functional teams 
  • Support the design team by keeping abreast of technology innovations, education and industry trends, instructional design research and pedagogy, and regulations that impact our products.
  • Design pilot programs for new product launches that will enable us to test all aspects of program design and implementation

 

Manage Quality Assurance (QA) Process

  • Manage the overarching quality assurance process for all content including establishing/refining clear guiding principles and steps to follow, creating a timeline and identifying key roles and resources to maximize effectiveness, and managing against the overarching timeline
  • Responsible for reviewing all content both before it’s loaded into the learning management system and after to ensure that it meets our quality standards and is functioning as intended
  • Solicit feedback from sales and implementation teams about our program quality and leverage these insights to inform design and QA processes
  • Hires and manage proofreaders/copy editors to support QA function

 

Training

  • Design of the Teacher Experience for all products, which includes developing initial teacher training content for the CollegeSpring connect platform, setting learning goals and objectives for initial teacher training, and leading hand off of content to Partnership Success Team
  • Leads and collaborates with Program and Impact team to create high-quality training for diverse internal stakeholder groups so that each stakeholder understands their role in all new products and program design, specifically focused on course design, curriculum, test specifications, and coaching. 

 

Project Management Support and Coordination

  • Liaison to Technical Product Team/Systems Administrators to ensure that  all content build and migration work  is happening on time
  • Monitors progress of content development, testing, reporting, and training timelines for instructional design team, identifies any barriers, shares progress, and partners closely with Senior Director, Instructional Design and Technical Product Manager to achieve established goals.

 

 

HOW YOU’LL DO IT:

 

  • Mission and values-driven: You hold a passionate commitment to and a sense of urgency for the support of teachers, along with a belief that all students can achieve at high levels. You are motivated by working in an environment where we live out our core values daily.
  • Communication: You are adept and creative in all forms of communication and able to apply the right communication mode and style to the situation. You leverage emotional intelligence and knowledge of people to tailor communication to audiences, both internally and externally, at varying levels of seniority. You have a strong awareness and command of non-verbal communication and self-presentation. You have strong listening skills.
  • Problem Solving: You are open to different and new ways of tackling challenges and a willingness to modify one’s preferred way of doing things. You are calm under pressure and able to think analytically and logically through stressful situations. You are adept at including stakeholders in the problem-solving process. You use flexibility and openness to failure and willingness to try multiple solutions. You have the ability to bring critical thinking and informed assessment to all aspects of work. You have the ability to build from the ground up and also make changes in something established, especially by introducing new methods, ideas, or products.
  • Relationships: You are able to anticipate the needs of people and proactively act. You have the ability to respond to stakeholders in an empathetic and compassionate way that values the relationship. You build strong internal relationships. You have the ability to empathize and see others’ perspectives.
  • Data Analysis: You are able to translate user experience findings into strategic recommendations network-wide. You are able to look at data from multiple perspectives in order to communicate a larger story or narrative. You are able to contextualize data within the larger narrative and story. You are able to support others in their data analysis and management skills.
  • Collaboration: You have a strong respect for different thoughts and opinions when approaching a project. You have the ability to fill in the gaps and highlight areas that others may have missed. You have the ability to communicate with different people and teams and manage communication from others – all while committed to a shared outcome.
  • Project Management: You have a strong command and management of stakeholder roles in project completion and sign off. You have the ability to prioritize communication of the project and work with broader stakeholder group as a part of overall project planning. You have the ability to manage up, down and across the organization. You have the ability to manage a project in a timely way that stays under budget. You have the ability to support others in their project management skills.

 

 

Qualifications and Skills 

 

  • You have 5+ years experience as an instructional designer or curriculum developer
  • Bachelor’s Degree required; Prefer Master’s degree in Educational Technology, Curriculum Design, Learning Design, or equivalent professional experience required.
  • Experience with developing and/or delivering SAT/ACT preparation and college readiness curricula strongly preferred.
  • Experience training or coaching adult learners.
  • Experience working in an educational environment serving BIPOC or first generation students.
  • Comfortable working in a flexible, fast-paced, entrepreneurial environment.
  • Proficiency in educational technology and creating digital learning content that aligns to IMS Global Standards through HTML, CSS, Scorm, and other digital learning software.
  • Experience working in multiple LMSs and ability to learn new applications.

 

DETAILS ABOUT THE ROLE

  • This role is remote within the United States; travel up to 10% of the time may be required.
  • Must be able to stand or sit for prolonged periods
  • Must be able to lift/ carry/ transport educational or promotional materials and/or equipment weighing up to 50lbs.
  • Compensation includes a generous benefits package including health, dental, vision, life, and disability insurances, medical and dependent care reimbursement accounts, a 403(b) retirement plan with employer match,  21 paid days of holidays/office closures/recharge days,  15 days paid time off (in year 1), 2 paid volunteer days, paid family leave, and a monthly work from home stipend.
  • We are actively working to build a diverse team; people of color, people from working class backgrounds, LGBTQ folks, and people with disabilities are strongly encouraged to apply. We are an equal opportunity employer and do not discriminate based upon gender, race, national origin, disability, age, religion, sexual orientation, or gender expression.
  • This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

HOW TO APPLY

 

Please visit this Link to apply.